SAP Trust Center
Find the information you need about our secure cloud portfolio.

https://isupportz.com/sst-trust-center/

Every day, organizations around the world trust SAP in the cloud

Our cloud portfolio is built on a strong, reliable, and secure foundation.

Global cloud delivery services through SAP protect you from external threats, help you collect and process personal data lawfully, and enable you to meet regulatory and compliance requirements.

Additionally, we offer specific security and sovereignty in the way we deliver our services —always tailored to your industry and business needs.

01

Compliance Documents on Demand

The SAP for Me customer portal is the central access point and the go-to destination for SAP customers to download eligible compliance documents on demand. The feature is available in the Portfolio & Products section of SAP for Me.

02

DORA Updates

With the applicability of the Digital Operational Resilience Act (DORA) EU regulation since January 2025, SAP is addressing its implications for our customers, partners, and vendors globally. Please review information useful to your company’s compliance efforts.

01

NIS2 Updates

SAP is committed to complying with NIS2 legislation and helping customers meet compliance with secure, resilient solutions and services.

Updated Jan. 1, 2025

Our commitment to protecting your business operations and data

We’ve established a strong security and compliance foundation for all cloud solutions which is embedded in all our processes, spans across product creation and operation, and includes security tooling for our customers.

 

Security

  • Review security measures to help protect your data’s integrity, availability, and confidentiality
  • Implement a secure software development lifecycle
  • Explore security products and services from SAP
  • Report a security issue


Learn about security

Compliance

  • Learn about routine compliance checks through internal reviews and audits
  • View global offerings, such as ISO/IEC, SOC, and bridge letters
  • Access local and industry-specific compliance certificates, including TISAX

Learn about compliance

Data protection and privacy

  • Understand how SAP protects and respects individuals’ privacy
  • View data protection guidelines
  • Explore global compliance of data protection laws
  • Learn about our data centers and their locations


Learn about Privacy

Transparency as your trusted software provider

Whether you’re running critical business processes in the cloud or planning to move workloads to cloud services, you need absolute transparency. Gain visibility into cloud status, subscription agreements, and SLAs. Also, learn how to assess SAP during a purchasing cycle.

Agreements

  • Get access to SAP contracts
  • View agreements for cloud software and service offerings and our partners
  • Find SLAs and general terms and conditions

Cloud service status

  • Discover the uptime and availability of our global cloud services
  • Access cloud service performance history
  • View a personalized dashboard of your SAP cloud service statuses

Cloud service status

  • Assess SAP as one of your vendors with independent cybersecurity maturity scorecards
  • SAP does not currently support requests made directly in these portals
  • To request Cybervadis or ProcessUnity reports about SAP, please contact your SAP Account executive

Enhance your cybersecurity

 

 

 

SAP has implemented a secure software development lifecycle (secure SDL). Learn how we build secure software products.

Read the whitepaper 

 

Learn how we partner with your organization in a shared security model across all layers of our cloud solution portfolio.

Read the whitepaper 

 

Learn how RISE with SAP can help streamline your security operations, reduce complexity, and support consistent security across your infrastructure.

Read the whitepaper 

 

Learn how GROW with SAP can help strengthen and simplify your security management, allowing you to focus on your business objectives.

Read the whitepaper 

 

It’s essential to understand how your cloud provider handles security—learn what to look for and get to know our security and compliance controls.

Read the guide 

Visit My Trust Center

My Trust Center, an area within the SAP Support Portal for SAP Trust Center, grants access to additional documentation available only to SAP customers and partners with a valid SAP user ID. Explore My Trust Center

Discover the possibilities.
Contact us for a personalized demo.

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